Missing voucher email

[EmmaWard]

Had confirmation got £75 refer friend voucher accepted it online with sky said would get email of voucher not received the email 

[caesarome]

@EmmaWard 

Have you checked your junk/trash/bin/spam folders incase the email has ended up in any of these ?

[EmmaWard]

Yep double checked and not received 

[caesarome]

There is a free number you can call Sky on about this at the bottom of this link:

"What should I do if I have problems with My Reward":

https://www.sky.com/refer-a-friend

[Rick125]

I have the same issue. When I went in again it said the voucher had already been claimed and to contact them if the email had not been received, but they don't give contact details and the original email offer cannot be replied to

[lettice]

The email address for issues around refer a friend is in this Sky help article.

https://www.sky.com/help/articles/introduce-a-friend-b

[caesarome]

@Rick125 

There is an email address you can use to contact Sky about this that can be found via this FAQ at the bottom of this link:

https://www.sky.com/refer-a-friend

"What should I do if I have problems with My Reward":

[Rick125]

Why can't you just give the email address.

when I had some troubles relating to returning equipment to Virgin when I left to join you. A Virgin employee picked up my problem and contacted me to lead me through my problem. They were amazing and I'm bringing to regret the move as you seem to be determined not to help me get the promised £75 voucher for transferring on advice from a friend 

[caesarome]

---

@Rick125 wrote:

Why can't you just give the email address. 

---

Because I don't work for Sky and the email address can easily be found on the link I posted for you plus if I had attempted to post the address it might have been blocked by a filter that is used on here to prevent people posting their own email addresses.