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Discussion topic: Missing sky glass puck

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Avatar for Peterpot
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This message was authored by: Peterpot

Message posted on ‎05 Dec 2024 11:25 PM

Missing sky glass puck

Hi just come back to sky from virgin order 2sky glass pucks received 1 rang sky to complain got to wait 48 hours for a reply

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎06 Dec 2024 08:18 AM - last edited: ‎06 Dec 2024 08:20 AM

Re: Missing sky glass puck

Posted by a Superuser, not a Sky employee. Find out more

Hi @Peterpot 

 

We are fellow subscribers here on the forum. But have you checked that the correct amount of pucks are showing in your order? Did they take the fee for both pucks? Why are they saying you have to wait for a reply?

 

MikeAlanR  

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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