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Discussion topic: Merging 2 accounts

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This message was authored by: hali31

Merging 2 accounts

Hi

 

My partner is moving in we both have sky packages accounts - will we be able to merge them? 

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This message was authored by: SKY1992bf

Re: Merging 2 accounts

Posted by a Superuser, not a Sky employee. Find out more

@hali31  No, you can only have one account per service at any single address 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: hali31

Re: Merging 2 accounts

  • Sorry what i am asking is how we merge them? Can wr do that with paying contract penalties? 
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This message was authored by: SKY1992bf

Re: Merging 2 accounts

Posted by a Superuser, not a Sky employee. Find out more

@hali31 wrote:
  • Sorry what i am asking is how we merge them? Can wr do that with paying contract penalties? 
  •  

@hali31  the answer is still the same no you can't merge accounts if you're partner is in contract he will have to cancel and pay termination charges if sky allows him to as contracts explicitly state you can't cancel during a minimum term 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: peter-marlow+1966

Re: Merging 2 accounts

Posted by a Superuser, not a Sky employee. Find out more

You can only have one sky  account  at an address,  if you or your  partner are still  in contact  then you need to call sky, but as in other posts no you can not  merge  2 accounts  at the same  address 

P c marlow
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