Discussion topic: Making me pay two bills
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Message posted on 21 Nov 2025 10:19 AM
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Making me pay two bills
Iv paid my bill and still cut me off and saying I still owe the payment and I don't
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Message posted on 21 Nov 2025 10:29 AM
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Re: Making me pay two bills
It sounds like you've made an unnecessary manual payment, then Sky have failed when trying to take the payment through the usual method. Your manual payment will have gone towards your December bill. Is this the case?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 Nov 2025 10:31 AM
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Re: Making me pay two bills
Is your bill usually paid by a direct debit because Sky would only suspend your services if both attempts at taking the money has failed and they will try again 10 days after the first attempt failed so is this what has happened ?
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