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Discussion topic: Leaving sky

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This message was authored by: chelseafc5

Leaving sky

Hi am looking to leave sky unless am offered a new deal. I can't afford the current contract
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This message was authored by: MightyQuinn

Re: Leaving sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @chelseafc5   Sky will only offer a deal if you contact them. If you are looking to leave Cancel Sky

This message was authored by: peter-marlow+1966

Re: Leaving sky

Posted by a Superuser, not a Sky employee. Find out more

If you want to try and get a better  deal you will need to call  sky  and  ask  to  speak  to  the  retention  team  but if you like the offer  you must take it there and then but all companies  offer  new customers  a good  deal to  get them to join 

P c marlow
This message was authored by: Daniel0210

Re: Leaving sky

Posted by a Superuser, not a Sky employee. Find out more

@chelseafc5 

You will be offered a new deal if you contact Sky and negotiate. If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract. It’s apparent that significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so expecting anything close to a new customer deal is unrealistic.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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