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Discussion topic: Leaving home

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This message was authored by: Wayne94

Leaving home

Me and my partner has split up. I no longer live at the address but the sky is still in my name I don't want to cancel it due to my kids being there is there away to transfer everything over to her. 

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This message was authored by: GD1

Re: Leaving home

Posted by a Superuser, not a Sky employee. Find out more

@Wayne94  Sky do not allow transfer of ownership of accounts.

 

You would need to cancel any services in your name and they woukld need to sign up under their name, if you have broadband also that would mean a downtime of at least 10 working days.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Leaving home

Posted by a Superuser, not a Sky employee. Find out more

@Wayne94 

And by cancelling so that your ex can take their own subscription out will mean you are responsible for the return of any loaned equipment Sky expect back and packaging will be send out to the account address near the end of any notice period. If you are still in a discounted period Sky can refuse to allow you to cancel or impose early termination charges. 


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