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Discussion topic: Disney plus

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Avatar for -Chrissy17-
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This message was authored by: -Chrissy17-

Message posted on ‎15 Jul 2026 11:56 AM

Disney plus

I've been told I get disney plus on my sky subscription so I cancelled my disney plus with Disney, but now I can't get disney because they want my card details again, what have I done wrong?
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎15 Jul 2026 12:00 PM

Re: Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@-Chrissy17-  Your post has been moved from the Sky+ board as Sky+ does not support any apps not is Disnet + available to Sky+ customers, which TV box do you have?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Superuser
This message was authored by: caesarome

Message posted on ‎15 Jul 2026 12:00 PM

Re: Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@-Chrissy17- 

Have you activated it via your Sky account:

 

https://www.sky.com/shop/activate/disneyplus

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This message was authored by: Daniel0210

Message posted on ‎15 Jul 2026 12:00 PM

Re: Disney plus

Posted by a Superuser, not a Sky employee. Find out more

@-Chrissy17- 

First thing to point out is you originally posted on the Sky+ board. Sky+ boxes are incapable of receiving Disney+

 

 

Am I eligble for Disney+ on Sky?

Sky Subscription

Eligible?

Sky Ultimate TV

Yes

Sky Essential TV (with Cinema)

Yes

Sky Essential TV (without Sky Cinema)

No

Sky Q - Sky Ultimate TV

Yes

Sky Q-Sky Signature

Yes

Sky Q - Sky Entertainment

Yes

Sky+ Sky Signature

No

Sky+ Sky Entertainment

No

Sky+ Original/Variety/Family

No

Sky Basics

No

Essentials Sky Q

No

▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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