Late payment

[Karencam]

I get paid on the 27th of January 2026 but my bill is due for tomorrow which is the 12th of January but I can't pay it until the 27th but it will only be late this one time as I'll be fine after this month, but will I be okay to pay my bill on the 27th without loosing my data, text and minutes? Also roughly how much will I be charged extra?

[caesarome]

@Karencam 

As we are customers here only all we can say is that if your bill isn't paid then your mobile might be restricted until it is so should this happen you will have to pay the bill and reset your regular payment before your mobile will be restored.

If you bill is paid by a direct debit and this fails your mobile would only be restricted should Sky not be able to take the payment for a second time and they usually try around 10 days after the first attempt.

[Karencam]

It's not a direct debit I just make a payment for it each month currently.

[caesarome]

You should need to do that as you should either have a direct debit or a card payment setup on your account so Sky can take it automatically from you, this is part of the terms and conditions that you have agreed to. Not only that if you get your timings wrong instead of paying the bill it can be added to your account as a credit instead.

[Karencam]

Okay I will add it as credit then instead, thank you.