Discussion topic: Late payment

This message was authored by: Megan107 · ‎23 Jan 2025

Hi my sky has been suspended today because of late payment, unfortunately I lost my job at the time. I am now back at work and paid tomorrow. Would sky turn my account back on 1 day early?

This message was authored by: PandJ2020 · ‎23 Jan 2025

@Megan107 wrote:
Would sky turn my account back on 1 day early?

Unlikely.

Once restricted full cleared payment is usually required along with automated payment details.

I am just another Sky customer and my views are my own

This message was authored by: SKY1992bf · ‎23 Jan 2025

@Megan107 How long have services been suspended for? More than 56 days?

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This message was authored by: Megan107 · ‎23 Jan 2025

Fullly suspended from today. Was just gutted as was going to pay it tomorrow

This message was authored by: caesarome · ‎23 Jan 2025

@Megan107

As above you will need to make the payment and also reset up your monthly payment method as your services should then be restored once the payment has been cleared by the banks.

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Discussion topic: Late payment

Late payment

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