Discussion topic: Late payment

This message was authored by: as21989 · ‎04 Jul 2023

I had an attempted payment by direct debit yesterday for tv and broadband which failed. I guess they will try again next week but I can't pay until 20th the following week, would this be OK or restrictions in place? Thanks.

This message was authored by: SKY1992bf · ‎04 Jul 2023

@as21989 if the second attempt fails then restrictions will be applied

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This message was authored by: caesarome · ‎04 Jul 2023

When a direct debit fails Sky will try again 10 days later and if that also fails then you account might be suspended until you manually pay the bill and setup the direct debit again. When paying it if at this point you are more than 2 weeks late you would also have to pay the next bill as well before your services are restored.

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Discussion topic: Late payment

Late payment

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