Laptop cost to hill for me

[JUMBO4321]

Broadband to high put month 

[caesarome]

@JUMBO4321 

Sorry but your topic title about a laptop and your post about broadband makes no sense so can you reply and explain what your issue or question is ?

[JUMBO4321]

£44 a month is way too high 

[MightyQuinn]

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@JUMBO4321 wrote:

£44 a month is way too high 

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Hi @JUMBO4321   You are only telling other customers, not Sky.

[JUMBO4321]

Price to high pure month 

[caesarome]

@JUMBO4321 

Then you will need to call Sky to see if they will offer you a discount if you agree to a new contract.

[JUMBO4321]

Get them to ring me ASAP

[MightyQuinn]

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@JUMBO4321 wrote:

Get them to ring me ASAP

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Hi @JUMBO4321   Nobody will ring you, you are not talking to Sky. Please see Welcome below.

[daveNOS]

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@JUMBO4321 wrote:

Price to high pure month 

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@JUMBO4321 Follow the advie in your other thread and call Sky to discuss a new deal. The community cannot assist further as we are just fellow customers.

[caesarome]

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@JUMBO4321 wrote:

Get them to ring me ASAP

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@JUMBO4321 
As we are customers here then nobody will call you due to you posting here.

[Daniel0210]

@JUMBO4321 

Sky won't / can't contact you based on your post. Your Community log in name isn't linked to any Sky accounts you may have, so no one knows who you are anyway.

You need to initiate contact. 

[MarkGoldsmith]

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@JUMBO4321 wrote:

Get them to ring me ASAP

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As a customer of a service provider the onus is on you to call/contact your service provider if you wish to try and obtain a cheaper deal

[Daniel0210]

@JUMBO4321 

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.