Keep getting Sky equipment return letters which I have done already

[Arashdeep]

I have left sky as an employee and cancelled my sky subscription. I have returned all the equipments on 01/11/2022 via Royal mail. I have informed sky team twice [content removed] about my return and given them copy of my return tracking receipt. Today  I have received another letter which is saying Sky is going to charge me £135 for not returning sky equipments and I have informed them again on above mentioned number. Could you please advise what else I should do to resolve this issue. 

Moderator note: number removed

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thank you for escalating this. We have sent Arashdeep an invite to chat 🙂 

[Greenfingers001]

Update:

Spoke with @Arashdeep and checked the account to confirm this had already been resolved by the previous agent, issued refund of a credit balance.

Thanks again for the escalation have a great day 🙂