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Discussion topic: Issue with billing.
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This message was authored by: Anonymous
Message posted on 18 Sep 2025 05:08 PM
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Issue with billing.
I've paid.. but you cut my services. I spoke to you you said you would sort this out and I sent you proof. Still nothing. Also you asked me to do a dispute for the missing payment which I've done but on the system shows it's coming back but the bank say you haven't responsed so not able to access the refund to resubmit to you again and hope you don't lose the payment .
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Sep 2025 05:09 PM
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Re: Issue with billing.
@Anonymous
This is a customer led discussion forum where Sky customers are here to try to help other customers. You aren’t speaking to Sky Customer Services here.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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