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Discussion topic: Is a refund automatic?

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This message was authored by: PLAHJ

Is a refund automatic?

I cancelled sky broadband by way of switching to a new provider but, sky already took my monthly payment. Will I automatically get a refund of the difference?
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This message was authored by: PandJ2020

Re: Is a refund automatic?

Posted by a Superuser, not a Sky employee. Find out more

Have you had confirmation of cancellation?

 

Refunds should be returned within 6 weeks of final billing but a nudge if often best to accelerate it...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Is a refund automatic?

Posted by a Superuser, not a Sky employee. Find out more

@PLAHJ wrote:
I Will I automatically get a refund of the difference?

When you see a credit if you post back on here on what will have been your next billing date we can arrange some help for you to get it refunded.

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