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Discussion topic: Installation date gone and no service?

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This message was authored by: Siobhanmarie86

Message posted on ‎06 Jan 2026 06:08 AM

Installation date gone and no service?

I had my installation date for 31st Jan but they couldn't do it so need to come back but noones been in touch? Can anyone advise if they've had a similar thing? 

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This message was authored by: MightyQuinn

Message posted on ‎06 Jan 2026 07:54 AM - last edited: ‎06 Jan 2026 07:55 AM

Re: Installation date gone and no service?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Siobhanmarie86   Installation of what service? Jan 31st?

Welcome to the Sky Community Forum

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This message was authored by: Daniel0210

Message posted on ‎06 Jan 2026 08:00 AM

Re: Installation date gone and no service?

Posted by a Superuser, not a Sky employee. Find out more
@Siobhanmarie86 wrote:

Can anyone advise if they've had a similar thing? 

@Siobhanmarie86 

Customers regularly have installations put back because of a variety of reasons. Is this for broadband or Sky Q? What have Sky said when you've asked them about the delay? 


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