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Discussion topic: Incorrect bill total as agreed

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This message was authored by: Stul71

Incorrect bill total as agreed

It was agreed over the phone that my new monthly bill would be £161 but is showing future payments to be £169.50.

why is this?

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This message was authored by: Daniel0210

Re: Incorrect bill total as agreed

Posted by a Superuser, not a Sky employee. Find out more

@Stul71 

Could the next bill be for a period greater than the normal month in duration? Have a look at Novembers bill and see if it reflects the amount you're expecting. 


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This message was authored by: caesarome

Re: Incorrect bill total as agreed

Posted by a Superuser, not a Sky employee. Find out more

@Stul71 

When did you agree this, was it today as it can take a little while for the billing to catch up in suitations like this.

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This message was authored by: Stul71

Re: Incorrect bill total as agreed

Agreed a couple of weeks ok but still shows £169.50 throughout the coming months

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