IRL phone number

[353KB]

What's the irl phone number ? Been looking for it for hours 🙄

[SKY1992bf]

@353KB 

Click on the need more help drop down at the very bottom of the link below to reveal an 0333 number if your in uk

If in ROI using the same link change the flag in bottom right hand corner and refresh the link before following above instructions to reveal an 0818 number

https://www.sky.com/help/home#M1014

or if you have sky mobile/talk call 150

[353KB]

Nope I can't navigate to that number ...

[Mark39]

Why not? What's happening when you try?

[Daniel0210]

@353KB 

I've just trued the link supplied by @SKY1992bf I changed the flag to the ROI flag and it displays a 0818 number.

[353KB]

I have that number 081890xxx still doesn't get me through to an agent 🙄

[Daniel0210]

@353KB 

Are you dialling it from within the ROI? 

[Mark39]

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@353KB wrote:

I have that number 081890xxx still doesn't get me through to an agent 🙄

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What does  it do?

[353KB]

Yes 

[353KB]

Just gives an engaged type tone 

[Mark39]

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@353KB wrote:

I have that number 081890xxx still doesn't get me through to an agent 🙄

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Are you dialling the right number? I don't recognise the above.

[353KB]

the community rules block me posting the number ... I am using it correctly 

"Your message contains xxxxx which is not allowed or has been repeated too many times. We block information which can identify you such as account or phone numbers & email addresses. Please remove or change it before trying again"

[Daniel0210]

@353KB 

The forum doesn't allow phone numbers in full. The number displayed on that link starts 08185

[353KB]

Yes I understand that ... so my question is ... what prefix should I use .... the number listed started with  081 and ends with 154

So why can't I get through ? 

[Mark39]

Use the number as shown on screen. No additional prefix required. I don't know why you can't get through. Might be best just to try again later.