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Discussion topic: I was expecting a cheque on 7.5.24 but still not received it

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Margaret0209
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I was expecting a cheque on 7.5.24 but still not received it

‎29 May 2024 02:08 PM

I have an email dated 02.05.24 stating I would receive a cheque and to allow 3-5 working days. It has never arrived. 

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Margaret0209
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Re: I was expecting a cheque on 7.5.24 but still not received it

‎30 May 2024 08:33 PM

I'm expecting a call tomorrow as I have been unable to link my Netflix account and had to close this and set up another email account. I will mention it then. Thanks for your advice. 

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Daniel0210
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Re: I was expecting a cheque on 7.5.24 but still not received it

‎29 May 2024 02:10 PM

Posted by a Superuser, not a Sky employee. Find out more

@Margaret0209 

What was the refund for? Cheques can take much longer than the normal 3-5 working days as they have to be manually raised by a back office team.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Margaret0209
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Re: I was expecting a cheque on 7.5.24 but still not received it

‎30 May 2024 08:26 PM

Refund for a 2nd account that was being removed by cheque. Email dated 01.05.24 states 10 days but still not arrived 

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Daniel0210
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Re: I was expecting a cheque on 7.5.24 but still not received it

‎30 May 2024 08:30 PM

Posted by a Superuser, not a Sky employee. Find out more

@Margaret0209 

Chances are the cheque has been raised or is in the process of being raised. You need to call Sky to get an update on the current status. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Margaret0209
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Re: I was expecting a cheque on 7.5.24 but still not received it

‎30 May 2024 08:33 PM

I'm expecting a call tomorrow as I have been unable to link my Netflix account and had to close this and set up another email account. I will mention it then. Thanks for your advice. 

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Polly0822
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Totally joke Re: I was expecting a cheque on 7.5.24 but still not received it

‎14 Aug 2024 08:52 AM

Tottal joke 

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PandJ2020
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Re: Totally joke Re: I was expecting a cheque on 7.5.24 but still not received it

‎14 Aug 2024 08:59 AM

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@Polly0822 wrote:

Tottal joke 

?

I am just another Sky customer and my views are my own
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Daniel0210
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Re: Totally joke Re: I was expecting a cheque on 7.5.24 but still not received it

‎14 Aug 2024 12:34 PM

Posted by a Superuser, not a Sky employee. Find out more
@Polly0822 wrote:

Tottal joke 

@Polly0822 

This seems totally unconnected to your many posts on the Broadband board this morning. Are you actually expecting a refund? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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