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Discussion topic: I want to remove paramount plus from my bill and when does the contract offer ends?

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This message was authored by: Gautam8992

I want to remove paramount plus from my bill and when does the contract offer ends?

Hi I want to cancel or remove paramount + subscription it's currently priced at 0 but I don't think I will need it. I could not cancel it on my Sky app and also I want to know when the contract offer ends for me so when I need to make a decision by?

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This message was authored by: PandJ2020

Re: I want to remove paramount plus from my bill and when does the contract offer ends?

Posted by a Superuser, not a Sky employee. Find out more

Probably best to contact Sky as us other customers cannot access your account.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: I want to remove paramount plus from my bill and when does the contract offer ends?

Posted by a Superuser, not a Sky employee. Find out more

@Gautam8992 wrote:

 and also I want to know when the contract offer ends for me so when I need to make a decision by?


Have a read of this:


https://www.sky.com/help/articles/your-sky-contract-start


It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

 

https://messages.sky.com/message-centre/contracts

 

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:


https://www.sky.com/myaccount/tv   or
https://www.sky.com/hub/tv


Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:


https://www.sky.com/manage/bill

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This message was authored by: DaveDrizen

Re: I want to remove paramount plus from my bill and when does the contract offer ends?


@Gautam8992 wrote:

Hi I want to cancel or remove paramount + subscription it's currently priced at 0 but I don't think I will need it. I could not cancel it on my Sky app and also I want to know when the contract offer ends for me so when I need to make a decision by?


 Did you get the Paramount plus   it because   you have Sky cinema. If  you have Sky cinema it will always be without charge as long as you have Sky cinema and will always say £0  unless you upgrade to a higher tier which you are unlikely to do in your circumstances If you cancelled Sky cinema your paramount plus subscription will also end. You can't cancel it on the app as now it  is part of your Sky  package without by  extra charge as explained above,  You could  give Sky a ring if you want to see if it could be deactivated from you account, but you could just leave it there you never know you might find you see something on there you want to watch in the future

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