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Discussion topic: I want to cancel some products

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This message was authored by DavidClark61 This message was authored by: DavidClark61

I want to cancel some products

I wish to cancel sky sports,and leave the product that gives me paramount + and basically just have the minimum service you can do for me 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I want to cancel some products

Posted by a Superuser, not a Sky employee. Find out more

@DavidClark61 
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here.


To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: I want to cancel some products

Posted by a Superuser, not a Sky employee. Find out more

@DavidClark61 
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here.


To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I want to cancel some products

Posted by a Superuser, not a Sky employee. Find out more

@DavidClark61 wrote:

and leave the product that gives me paramount + and basically just have the minimum service 


You would need to cancel Sky Movies and drop down to the Sky Signature package.

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