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Discussion topic: I've had to cancel my credit card because it was compromised. My new one won't come in time.

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This message was authored by Liz1951 This message was authored by: Liz1951

I've had to cancel my credit card because it was compromised. My new one won't come in time.

What do I need to do because the Sky direct debit won't work on Monday?


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: I've had to cancel my credit card because it was compromised. My new one won't come in time.

Posted by a Superuser, not a Sky employee. Find out more

@Liz1951  If you pay via direct debit, you card as no part to play as the money is taken from the account number itself so payment should still be taken as normal 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: I've had to cancel my credit card because it was compromised. My new one won't come in time.

Posted by a Superuser, not a Sky employee. Find out more

@Liz1951  If you pay via direct debit, you card as no part to play as the money is taken from the account number itself so payment should still be taken as normal 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I've had to cancel my credit card because it was compromised. My new one won't come in time.

Posted by a Superuser, not a Sky employee. Find out more

@Liz1951 

A change in credit card will have no effect on a direct debit payment.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: I've had to cancel my credit card because it was compromised. My new one won't come in time.

Posted by a Superuser, not a Sky employee. Find out more

With a direct debit the money is taken straight from your bank account so your credit card plays no part in it so you should have nothing to worry about as the payment should be taken as usual.

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