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Discussion topic: I think I paid my bill twice I can’t make sense of it

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This message was authored by moir This message was authored by: moir

I think I paid my bill twice I can’t make sense of it

My first payment was made direct debit but then it said overdue so I paid manually 

now it says I paid £122

then it said I still was overdue what is going on?

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This message was authored by caesarome This message was authored by: caesarome

Re: I think I paid my bill twice I can’t make sense of it

Posted by a Superuser, not a Sky employee. Find out more

If you pay by direct debit and for whatever reason it wasn't taken Sky will try again 10 days later.

 

Is the payment you manually made now appear on your next bill as a credit ?

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moir
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This message was authored by moir This message was authored by: moir

Re: I think I paid my bill twice I can’t make sense of it

Yea it is now saying paid when I checked it again

This message was authored by caesarome This message was authored by: caesarome

Re: I think I paid my bill twice I can’t make sense of it

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

Is the payment you manually made now appear on your next bill as a credit ?


 

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