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Discussion topic: I started paying 30 euro a month for the basic package it's been going up without and word from sky

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This message was authored by Caz32 This message was authored by: Caz32

I started paying 30 euro a month for the basic package it's been going up without and word from sky

Wasn't told by anyone from sky that it would be going up in price ,I will only pay 30 euro a month as thats what I signed up to 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I started paying 30 euro a month for the basic package it's been going up without and word from

Posted by a Superuser, not a Sky employee. Find out more

Sky have sent emails and letters advising the usual April increase. If you don't pay your bill in full, Sky are likely to restrict your services.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: I started paying 30 euro a month for the basic package it's been going up without and word from

Posted by a Superuser, not a Sky employee. Find out more

Sky have sent emails and letters advising the usual April increase. If you don't pay your bill in full, Sky are likely to restrict your services.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I started paying 30 euro a month for the basic package it's been going up without and word from

Posted by a Superuser, not a Sky employee. Find out more

@Caz32 
Otherwise, discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount has ended you will need to contact Sky Ireland to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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