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Discussion topic: I never receive emails from sky

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Avatar for Alex2299
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This message was authored by: Alex2299

Message posted on ‎18 Sep 2025 07:47 AM

I never receive emails from sky

Hello, the whole time I've been with sky I've never revived any emails from them for bills or orders ect and it's worrying how do I fix this I have tried so many times 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎18 Sep 2025 08:32 AM

Re: I never receive emails from sky

Posted by a Superuser, not a Sky employee. Find out more

@Alex2299 

Check your communication settings:

 

https://www.sky.com/mydetails/data-and-personalisation

 

As far as I know Sky do not send emails regarding bills as you can view this via the MySky app or online here:

 

https://www.sky.com/bill/tv-broadband-talk

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