30 Sep 2024 03:43 PM
can anyone advise please....I am partly deaf and rely on my earring aids which causes me difficulty using a telephone. I am a new sky customer and can see from my bill online I have be charged for Sky Cinema which I have not requested or agreed too.
I need help to change this.
Do I need to call or is there an alternative for me.
Thank you
30 Sep 2024 03:46 PM - last edited: 30 Sep 2024 03:48 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @HarveY8991 i'd suggest getting registered with the Sky Accessibility Team (https://skyaccessibility.sky/). They will be able to provide you with additional ways of contacting and engaging with Sky once you are registered with them.
https://www.sky.com/help/articles/contacting-sky-accessibility
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
30 Sep 2024 03:46 PM - last edited: 30 Sep 2024 03:48 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @HarveY8991 i'd suggest getting registered with the Sky Accessibility Team (https://skyaccessibility.sky/). They will be able to provide you with additional ways of contacting and engaging with Sky once you are registered with them.
https://www.sky.com/help/articles/contacting-sky-accessibility
Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
NOT a Sky Employee
01 Oct 2024 01:39 PM
Hi Mark,
Thank you very much for your reply, I am very grateful for your suggestion and I will follow this up.
Many thanks
Regards
HarveY8991
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