Discussion topic: I have not been a Sky customer since September 2023, so STOP billing me.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 14 Aug 2024 05:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I have not been a Sky customer since September 2023, so STOP billing me.
As I have not been a Sky customer since September 2023, yet I've been been billed monthly for a service I do not receive.
This month August 2024, having discovered the direct debit and cancelled it, I'm pestered by Sky to restart the Direct debit.
Please stop and reimburse my bank account for the last 10 months !
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 14 Aug 2024 05:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I have not been a Sky customer since September 2023, so STOP billing me.
Based on that it sounds like you didn't cancel. Did you get an email from Sky confirming the cancellation?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 14 Aug 2024 05:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I have not been a Sky customer since September 2023, so STOP billing me.
You are only talking to other customers on here.
How did you cancel ?
Did you get an email acknowledgement of your request to cancel ?
Have you spoken to Sky about this (you will need to reinstate the direct debit first).
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Aug 2024 05:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I have not been a Sky customer since September 2023, so STOP billing me.
@John1103 What services did you cancel how did you cancel and did you receive email confirmation
also note your not addressing sky directly by posting here as we are customers who help each other
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page