Discussion topic: I have cancelled my sky broadband but you have still taken my monthly payment

This message was authored by: Mrs+Sharon+Furnis · ‎03 Mar 2023

I am no longer a sky broadband customer but you have still taken payment for this month

This message was authored by: Daniel0210 · ‎03 Mar 2023

We haven't @Mrs+Sharon+Furnis This is a customer helps customer based forum. I’m afraid you aren’t addressing Sky Customer Services on here.

You are billed up to your last day of connection. As your bills are generated 2 weeks before your payment date this will have clashed with your cancellation. You'll see a credit on your account in the near future.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: I have cancelled my sky broadband but you have still taken my monthly payment

I have cancelled my sky broadband but you have still taken my monthly payment

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Re: I have cancelled my sky broadband but you have still taken my monthly payment

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