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Discussion topic: Returning items

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Rthomas01
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This message was authored by Rthomas01 This message was authored by: Rthomas01

Returning items

‎03 Mar 2023 08:28 AM

So I have been told to return my items but haven't received any box to return the items ? Any suggestions 

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Mark39
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Re: Returning items

‎03 Mar 2023 08:32 AM

Posted by a Superuser, not a Sky employee. Find out more

Packaging is usually sent towards the end of your 31 days notice period (in case you change your mind). Or you can use your own packaging, if you wish, as explained here: https://www.sky.com/help/articles/return-tv-broadband-t2

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Daniel0210
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Re: Returning items

‎03 Mar 2023 10:07 AM

Posted by a Superuser, not a Sky employee. Find out more

@Rthomas01 

I'd just add, keep your proof of posting safe and indefinitely. Unipart deal with returns and they aren't that well organised. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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