Discussion topic: I have been told I can end my Contact can due to price increase

This message was authored by: RYNO1154 · ‎27 May 2023

I have been offered a better service and told that I can end my Contact can due to price increase

This message was authored by: Daniel0210 · ‎27 May 2023

@RYNO1154 wrote:

I have been offered a better service and told that I can end my Contact can due to price increase

If you mean the annual price increase effective from 1 April you could, but it was only available penalty free within 30 days of the letter or email you were sent so you're way outside that timeframe now.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎27 May 2023

If you are in a contract then you might not be able to leave but as always it is worth calling Sky to see what they say but don't be surprised if they make you see your contract out.

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This message was authored by: SKY1992bf · ‎27 May 2023

@Daniel0210 wrote:
@RYNO1154 wrote:
I have been offered a better service and told that I can end my Contact can due to price increase
@RYNO1154
If you mean the annual price increase effective from 1 April you could, but it was only available penalty free within 30 days of the letter or email you were sent so you're way outside that timeframe now.

@RYNO1154 and the above only applied to broadband not tv

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This message was authored by: Daniel0210 · ‎27 May 2023

@SKY1992bf

Sorry, I didn't mention that as the post was originally on the Broadband board.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: SKY1992bf · ‎27 May 2023

@Daniel0210 wrote:
@SKY1992bf
Sorry, I didn't mention that as the post was originally on the Broadband board.

@Daniel0210 No worries , This is the problem when threads get moved after a first post as the information could look incomplete as in this case

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: I have been told I can end my Contact can due to price increase

I have been told I can end my Contact can due to price increase

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