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Discussion topic: I got a call from sky saying refund

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This message was authored by: Sandeep16

I got a call from sky saying refund

I got a call from scammers 

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This message was authored by: Sandeep16

Re: I got a call from sky saying refund

I have given my personal details...am I safe??

This message was authored by: jamesn123

Re: I got a call from sky saying refund

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sandeep16 

Depending on the personal details you have given, I would look to change your passwords right away and call to inform Sky on what has happened. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: GD1

Re: I got a call from sky saying refund

Posted by a Superuser, not a Sky employee. Find out more

@Sandeep16  If you think you've given your Sky details to scammers you need to change your password  https://www.sky.com/mydetails

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: I got a call from sky saying refund

Posted by a Superuser, not a Sky employee. Find out more

@Sandeep16 wrote:

I have given my personal details...am I safe??


Typically they will be aiming to place an order for expensive mobile phones in your name with Sky Mobile, and then trick you into forwarding the hardware to them.

 

https://www.sky.com/help/articles/account-takeover 

 

If you receive an unexpected delivery, do not follow any phoned, emailed or messaged instructions on where to return it, or hand it over on the doorstep (even to a legitimate courier or Royal Mail employee)

 

The only correct address is in the link above.

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Sandeep16

Re: I got a call from sky saying refund

I have given my bank details as well..

Is it safe?

This message was authored by: SKY1992bf

Re: I got a call from sky saying refund

Posted by a Superuser, not a Sky employee. Find out more

@Sandeep16 wrote:

I have given my bank details as well..

Is it safe?


@Sandeep16  Definitely not if you believe you have been scammed contact your bank immediately 


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