0

Discussion topic: I dont want to cancel my subscription

Reply
This message was authored by: Chantal5

I dont want to cancel my subscription

I received an email telling me you were about to cancel my subscription because my payments were overdue. They are not overdue.  I am up to date with my payments and I do not understand why you are cancelling my subscription

Reply

All Replies

This message was authored by: caesarome

Re: I dont want to cancel my subscription

Posted by a Superuser, not a Sky employee. Find out more

@Chantal5 

Does everything show as being up to date here so that nothing is owed:

 

https://www.sky.com/bill/tv-broadband-talk

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210

Re: I dont want to cancel my subscription

Posted by a Superuser, not a Sky employee. Find out more

@Chantal5 

Did the email address you correctly by your forename or did it say something like "Dear Sky customer"? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply