Refund cheque

[AL19581]

You have issued a cheque to me but your have printed the wrong spelling of my name for the second time.

[Daniel0210]

@AL19581 
You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

You will need to contact Sky to get this rectified.

[AL19581]

Having no help getting to speak to a person

[Daniel0210]

@AL19581 
Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent. 

[Mark39]

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@AL19581 wrote:

You have issued a cheque to me but your have printed the wrong spelling of my name for the second time.

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That suggests that the name on your Sky account is spelt incorrectly.