I can no longer pay £164.00 a month due to being made redundant

[Williams52]

I was made redundant 2 months ago and no longer pay £164 a month , will Sky do another deal , how do i found out when my contract ends as i have been with Sky for 13 years.

[caesarome]

Give Sky a call to see if they will offer you a discount if you agree to a new 18 month discount.

Have a read of this regarding your contract:

https://www.sky.com/help/articles/your-sky-contract-start

It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk

Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 12/18 months and you will get an idea of when your mininum term is up.
You can access your online billing here:

https://www.sky.com/manage/bill

[Daniel0210]

@Williams52 

Also see this link

https://www.sky.com/help/articles/cost-of-living-support

If you are behind with Stream or Glass payments also see the information on this link:
https://www.sky.com/help/articles/missed-payments-sky-glass

[PandJ2020]

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@Williams52 wrote:

pay £164 a month ,

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You don't say what services you have but that doesn't sound like an 'in contract' price to me...