I am trying to change my sky login/id email address which is the same as my communications address.

[RT1]

I am trying to change my sky login/id email address which is the same as my communications address.

I am able to login for a few more days before my current email becomes inactive. I keep getting message "Your email address cannot be updated. Please try again later".

This seems to be an issue that other customers experienced. Please can you help.

many thanks 

[caesarome]

For the login you would have to call Sky and speak to their ID team as only they can change this for you I believe.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[RT1]

Thanks for your help. I was eventually able to speak to a human being at Sky! All sorted now.