Been a sky customer for over 10 years. Supposedly platinum (rolls eyes) but my contract ends 19th of October and all of the online renewal prices are vastly more expensive. As a pensioner with the absolute basic plan it seems crazy. Free netflix, free this...I don't want any of that. I just want my broadband, phone and the basic channels via my sky plus box...why are SKy looking to add a minimum of £15 extra pounds a month for a service that isn't changing.
I rang and spoke to an advisor but the prices they quoted were merely £3 less than the inflated online ones even with all the "deals" added on...despite the fact 'new customers' are being offered the price I want.
I had signed up to switch with a new provider last year and then had a phone call in my cooling off period where sky rang me and offered me my original price back. It seems I will have to go about switching again this year to be taken seriously, and if not, I will be away.
Has anyone else had this incosistency of being 'valued loayl' custoemr but being hit with price gouge, then a line of patter on the phone about deals that make no real difference to price...all for you to have to change provider before magical reasonable prices appear which were supposedly impossible before?
