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Discussion topic: I am trying to change my bank details and in Billing and Payments it says page restricted.

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This message was authored by: Hayley_J

Message posted on ‎22 Aug 2024 01:54 PM

I am trying to change my bank details and in Billing and Payments it says page restricted.

I am trying to change my bank details and in Billing and Payments it says page restricted, can anyone help with this? Hayley

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Message posted on ‎22 Aug 2024 01:58 PM

Re: I am trying to change my bank details and in Billing and Payments it says page restricted.

Posted by a Superuser, not a Sky employee. Find out more
@Hayley_J wrote:

can anyone help with this? 

You'll probably have to call Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎22 Aug 2024 04:05 PM

Re: I am trying to change my bank details and in Billing and Payments it says page restricted.

Posted by a Superuser, not a Sky employee. Find out more

@Hayley_J 

Are you logged with with your main primary Sky ID ?

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Message posted on ‎01 Sep 2025 03:34 PM

Re: I am trying to change my bank details and in Billing and Payments it says page restricted.

I'm trying so hard here to change my bank details but unable to find it 

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Message posted on ‎01 Sep 2025 04:35 PM

Re: I am trying to change my bank details and in Billing and Payments it says page restricted.

Posted by a Superuser, not a Sky employee. Find out more

@Noreen57 

You can change it via the MySky app or online here:

 

https://www.sky.com/bill/tv-broadband-talk/change-payment-method

 

If your next bill is due to be paid in the next 14 days or less then this will not start being taken from your new details until the following bill.

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