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Discussion topic: I am trying to cancel TNT Sports and Sky are telling me that there is an ETC of £60.

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This message was authored by Red+Andy This message was authored by: Red+Andy

I am trying to cancel TNT Sports and Sky are telling me that there is an ETC of £60.

Anyone know eher I can find the legal bit for ETCs?

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This message was authored by caesarome This message was authored by: caesarome

Re: I am trying to cancel TNT Sports and Sky are telling me that there is an ETC of £60.

Posted by a Superuser, not a Sky employee. Find out more

Have a read of this:

https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

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Red+Andy
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This message was authored by Red+Andy This message was authored by: Red+Andy

Re: I am trying to cancel TNT Sports and Sky are telling me that there is an ETC of £60.

Thanks but i have already read this article. It does not mention TNT Sports at all though. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: I am trying to cancel TNT Sports and Sky are telling me that there is an ETC of £60.

Posted by a Superuser, not a Sky employee. Find out more

@Red+Andy wrote:

Thanks but i have already read this article. It does not mention TNT Sports at all though. 


Yeah it won't mention specific packs, it will just say that Sky can charge an early termination fee for a pack if you are in contract and want it removed.

 

Some add-ons Sky allow you to cancel with only 31 days notice as the add-on but other add-ons have a minimum term length which matches your main contract.

 

I would expect your initial contract document to indicate which services have the 18 month minimum term and which can be cancelled With 31 days notice. These can be found within the messages section of your My Sky account.

 

T&Cs can change with certain deals which is why there won't be a set list of what incurs early termination fees, it will depend on an individual deal/contract accepted.



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This message was authored by caesarome This message was authored by: caesarome

Re: I am trying to cancel TNT Sports and Sky are telling me that there is an ETC of £60.

Posted by a Superuser, not a Sky employee. Find out more

It covers what you will be charged if Sky allows you to cancel the TNT sports package early which if they are asking for £60 then this will be due to you cancelling a few months before the minimum term ends.

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