I am giving notice i will not be renewing my contract with sky

[Cookieandalfie]

I will not be renewing my contract with sky my persent contract finishes in August i will cancel payment to sky when August payment has been made

[caesarome]

@Cookieandalfie 

You can't give notice on here as we are customers here like you. If you wich to cancel your swrvices then you need to contact Sky giving them the requited 31 days notice. You can either call or use the messaging service to do this.

https://www.sky.com/help/articles/cancel-sky-tv

Select "No, I still need help" at the bottom of the page.

You will then need to return the equipment when your service has been cancelled. Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

[Daniel0210]

@Cookieandalfie 

You can't cancel anything via the forum. We are fellow customers on here so you’re not contacting Sky Customer Services by posting on the forum.

To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

▪️

To cancel Sky Broadband and Sky Talk totally, or if you’re moving to a provider like Virgin Media or City Fibre etc who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband

If you are changing to another provider who also uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.

[MarkGoldsmith]

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@Cookieandalfie wrote:

I will not be renewing my contract with sky my persent contract finishes in August i will cancel payment to sky when August payment has been made

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Actually your contract doesn't expire, your minimum term agreement expires and likely so does discounts you obtained for signing up for that period. The minimum term end date is just the date you can cancel your contract penalty free with no early termination fee.

[PandJ2020]

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@Cookieandalfie wrote:

i will cancel payment to sky when August payment has been made

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We do not recommend cancelling any payment (e.g Direct Debit) until any final credit is returned.

Once you've given notice as described above then bills will continue as normal until the cessation date has passed.  You will be charged into September but this will be credited in the next bill.  Bills are generated 14 days prior to payment date so can be larger and longer than perhaps you expect.  Trying to circumvent this process could result in late payment fees and further issues.

You are welcome to ignore this advice...