Discussion topic: How much should I be paying?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 14 May 2025 11:55 AM - last edited: 14 May 2025 12:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
How much should I be paying?
So, my Sky contract for TV and Billing ends in June. I am Diamond VIP (18 years) They have "very kindly" applied new offers to take my bill from £142 p/m to £159.
Called them up and they got this down to £152ish.
I have
Ultrafast Plus BB,
Cinema
Sports HD
UHD
HD,
Kids,
BB Boost
Ultimate TV
2 x Multiscreen
It's just seems crazy to me to keep paying over £150 a month for all this. I can remove Kids and BB boost to save a tenner, but in the real world I don't feel very "wanted". I've spoken to retentions but they don't seem too willing to get this number into realiy.
So my question is, how low can this number go in your experience and how do I get them to actualy make an effort to keep me?
I look forward to some insight.
Many thanks
Mike
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 14 May 2025 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
@LeoBlack30 wrote:So my question is, how low can this number go in your experience and how do I get them to actualy make an effort to keep me?
Of late it seems incredibly hard to get the discounts of old. Frankly, I would leave with that 'offer'. They don't seem to be too bothered to retain custom given the posts of this forum. However, there are a few stories of significant discounts.
Personally, I'd get quotes elsewhere as a negotiating tool but don't be frightened to give notice. (Indeed, that may attract a better offer)
I believe you do need to speak to retentions as frontline staff are generally interested in selling you new stuff and don't give the best discounts.
Message posted on 14 May 2025 12:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
I phoned sky and asked to return speak to the retention team and got a big discount on a 24 month contract and I have been with sky for 18 years too
Message posted on 14 May 2025 12:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
What was your bill and what is it now?
Message posted on 14 May 2025 02:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
It was £120 a month, now it's £70 month gigafast broadband was £59 a month, now £43 month
Message posted on 14 May 2025 02:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
Thank you. I feel like i should be paying £120 for all I have. 😞
Message posted on 14 May 2025 02:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
That what I said when I spoke to the retention team, when you call and the automated system says we have sent you would you like to use it say no and say you want to speak to the retention team ordinary advisors can not do as much
Message posted on
14 May 2025
02:55 PM
- last edited:
15 May 2025
08:49 AM
by
Nimbob
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
yeah I did that and got the[Removed] above 😞
Moderator notes: removed foul langauge
Message posted on 16 May 2025 12:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
Well, called retentions again. Lo and behold they drop the price to £125 and double my BB speed. Why do we have to play these silly games?!?!
Message posted on 16 May 2025 12:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
@LeoBlack30 wrote:Why do we have to play these silly games?!?!
Because if you don't you don't get the extra discount...
Message posted on 16 May 2025 12:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: How much should I be paying?
It's such a racket
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page