How do i speak to a human

[Attwood]

Do you have a number to talk to someone ? 

[Daniel0210]

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@Attwood wrote:

Do you have a number to talk to someone ? 

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@Attwood 

That is also in my first reply to you. 

[Manme]

I have still not rcvd the sky stream box. Can u pls check on that.  

[Manme]

I'm still waiting for the reply. 

[Daniel0210]

@Manme 

We are customers on here. You won't receive a reply from Sky. 

[Manme]

Pls tell me why I still not rcvd the sky stream. When it's booked on 22th of June 2023. 

[Daniel0210]

@Manme 

You don't appear to be reading the replies… 
There will be no automatic contact from Sky due to you posting on here as this is primarily a customer helps customer forum and you’re not talking to Sky Customer Services.

[Manme]

Pls tell me how can I talk with them. 

[caesarome]

As already explained, we are all customers here so you are not talking to Sky support. You will need to call Sky about this if you are still awaiting a delivery.

[Daniel0210]

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@Manme wrote:

Pls tell me how can I talk with them. 

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@Manme 
If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

Be aware that as with most large companies nowadays the start will be automated and these automated responses may try to send you back to the forum.

[Cillian]

I want to cancel because you're robbing me and you're customer service has gone to hell 

[Daniel0210]

@Cillian 
There will be no automatic contact from Sky due to you posting on here as this is primarily a customer helps customer forum and you’re not talking to Sky Customer Services. No one is "robbing you". Perhaps a discounted offer has ended. 

Sky TV
~ To remove part of your package or cancel it completely you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es). Return packaging will be sent out towards the end of your notice period.

Sky Broadband and Sky Talk
~ To cancel totally, or if you’re moving to a provider like Virgin Media who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband
If you are changing to another provider who also uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.
You’ll need to return any loaned router to Sky, so it’s very important you get proof of posting and keep it indefinitely. Return packaging will be sent out to you near the end of the notice period.

[Kirsty+S27]

As OPs initial question has been answered, thread now locked.