How do i cancel Disney Plus

[blackboab999]

I have logged into sky plus but there is no option to cancel Disney Plus. How do I cancel my subscription. Thanks

[Anonymous]

@blackboab999 You have to cancel via the Disney+ website - www.disneyplus.com

[caesarome]

@blackboab999ackboab999 

https://www.sky.com/help/articles/sky-marketplace-cancel-apps

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

Then follow the prompts to cancel.

In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

You should be able to cancel it there.

[blackboab999]

Hi, I accessed this but the confirm cancellation button is not working. Thanks for your quick response

[caesarome]

Have you tried both options, so either via Sky Q etc or the MySky app ?

[Anonymous]

Or you may only be able to do it via www.disneyplus.com - try there.

[blackboab999]

Hi,

Yes 8 jave tried bith options, on my sky app the disney plus does not show in subscriptions.

Thanks