Discussion topic: How do I get over 18 removed

This message was authored by: Driver33 · ‎05 Jan 2023

I have tried by going to a sky operator in store and he said I have to contact sky direct. I f I have signed up for sky I am the account holder so I should automatically be unlocked.

This message was authored by: caesarome · ‎05 Jan 2023

If you are a Sky Mobile customer and you can't get access to a credit card if you have a credit agreement with Sky for a mobile or tablet then give them a call as they should be able to do this for you as only someone over 18 can sign this agreement so they would already know you are old enough to have the adult settings changed.

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This message was authored by: SKY1992bf · ‎05 Jan 2023

@Driver33 If you are referring to a mobile phone account, you need a credit card to remove the block, if you don't have you're own you can borrow one

https://www.sky.com/help/articles/parental-controls-sky-mobile

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This message was authored by: caesarome · ‎05 Jan 2023

If you are a Sky Mobile customer and you can't get access to a credit card if you have a credit agreement with Sky for a mobile or tablet then give them a call as they should be able to do this for you as only someone over 18 can sign this agreement so they would already know you are old enough to have the adult settings changed.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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