Discussion topic: How do I get a refund of payment made for Sky Q as I moved to Sky glass

This message was authored by: Susan+briggs+2 · ‎22 Dec 2022

I upgraded to Sky Glass a couple of months ago, shortly after paying my month in advance Sky Q subscription.

I have £102.66 credit sitting on my Sky Q account and I'd like it refunded.

How do I go about getting this back please?
Any help greatly appreciated @ Lisa-P1987

This message was authored by: Daniel0210 · ‎22 Dec 2022

If you have Sky Broadband the money in that account will be used to pay your BB subscription. If you haven't got Sky Broadband then call Sky and they can reimburse you in 3-5 working days (will probably take longer over the Christmas/New Year holiday period).

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: How do I get a refund of payment made for Sky Q as I moved to Sky glass

How do I get a refund of payment made for Sky Q as I moved to Sky glass

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Re: How do I get a refund of payment made for Sky Q as I moved to Sky glass

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