This discussion topic has been answered Discussion topic: How do I change my sky community user name?
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Message posted on 26 Aug 2025 05:15 PM
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How do I change my sky community user name - mine is my name + someone else's?
if someone could help.
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Message posted on 26 Aug 2025 05:19 PM - last edited: 26 Aug 2025 05:39 PM
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@Anonymous
You can't. You'd need to cancel your Community account (click on your avatar in the top right, then settings, then close account) and restart a new one. You will lose any accumulated point/levels.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 26 Aug 2025 05:19 PM - last edited: 26 Aug 2025 05:39 PM
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@Anonymous
You can't. You'd need to cancel your Community account (click on your avatar in the top right, then settings, then close account) and restart a new one. You will lose any accumulated point/levels.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 26 Aug 2025 05:25 PM
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Re: How do I change my sky community user name?
If I close my community account- does it affect any of my other sky services
Message posted on 26 Aug 2025 05:27 PM
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Re: How do I change my sky community user name?
@Anonymous wrote:
If I close my community account
Nope, as you are just closing your account on here.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 26 Aug 2025 05:29 PM
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Re: How do I change my sky community user name?
Hi @Anonymous You will probably need another email account for the new one.
Message posted on 26 Aug 2025 05:32 PM
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Re: How do I change my sky community user name?
So you can't reuse a email after closing an account
Message posted on 26 Aug 2025 05:35 PM
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Re: How do I change my sky community user name?
@Anonymous wrote:So you can't reuse a email after closing an account
Hi @Anonymous I don't know, just be aware it might be true.
Message posted on 26 Aug 2025 07:19 PM
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Re: How do I change my sky community user name?
@Anonymous wrote:
So you can't reuse a email after closing an account
You should be able to but it would need to be removed from the old closed account first.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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