How do I change my email address on Sky I’d?

[Paisley138]

Tried both the app and the usual web browser - keeps saying error try again later. This is 4 days now. 

[caesarome]

@Paisley138 

If it is your Sky ID email address you want to change then only Sky support can do thsi for you so you will need to phone them about this.

[Paisley138]

Sorry it's my email address I would like to change. 

[caesarome]

@Paisley138 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Paisley138 to chat.

[Mr+Flibbles+86]

Chat started