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How do I cancel sky cinema package

SOLVED
Tanya19
Level 1
Solved!

How do I cancel sky cinema package

How do I go about cancelling my sky cinema package? The prices keep sneaking up and I can no longer justify the cost
1 ACCEPTED SOLUTION

Accepted Solutions
Daniel0210
Level 16
Solution

Re: How do I cancel sky cinema package

Message contains a hyperlink

@Tanya19 
To reduce your package you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

View solution in original post

3 REPLIES 3
Daniel0210
Level 16
Solution

Re: How do I cancel sky cinema package

Message contains a hyperlink

@Tanya19 
To reduce your package you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Highlighted
Mitch1960
Level 1

Re: How do I cancel sky cinema package

Need to cancel my sky movie package please 

PandJ2020
Level 16

Re: How do I cancel sky cinema package


@Mitch1960 wrote:

Need to cancel my sky movie package please 


See the post immediately before yours.

I am just another Sky customer and my views are my own even if you don't like the answers