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This discussion topic has been answered Discussion topic: How do I cancel sky cinema package

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This message was authored by: Tanya19

How do I cancel sky cinema package

How do I go about cancelling my sky cinema package? The prices keep sneaking up and I can no longer justify the cost

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This message was authored by: Daniel0210 Answer

Re: How do I cancel sky cinema package

Posted by a Superuser, not a Sky employee. Find out more

@Tanya19 
To reduce your package you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 Answer

Re: How do I cancel sky cinema package

Posted by a Superuser, not a Sky employee. Find out more

@Tanya19 
To reduce your package you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Mitch1960

Re: How do I cancel sky cinema package

Need to cancel my sky movie package please 

This message was authored by: PandJ2020

Re: How do I cancel sky cinema package

Posted by a Superuser, not a Sky employee. Find out more

@Mitch1960 wrote:

Need to cancel my sky movie package please 


See the post immediately before yours.

I am just another Sky customer and my views are my own even if you don't like the answers
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