Discussion topic: How do I cancel SKY CINEMA without calling up sky
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Message posted on 31 Dec 2024 06:23 PM
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How do I cancel SKY CINEMA without calling up sky
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Message posted on 31 Dec 2024 06:24 PM
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Re: How do I cancel SKY CINEMA without calling up sky
@Eamondo
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Message posted on 31 Dec 2024 06:30 PM
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Re: How do I cancel SKY CINEMA without calling up sky
Message posted on 31 Dec 2024 06:31 PM
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Re: How do I cancel SKY CINEMA without calling up sky
@Eamondo wrote:
Hi, Am I missing something but none of these options work??? Is there a way to cancel sky cinema without calling Sky. Thanks
You should be able to do it when the chat is available. Otherwise it is a phonecall.
Message posted on 31 Dec 2024 06:31 PM
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Re: How do I cancel SKY CINEMA without calling up sky
@Eamondo wrote:
Hi, Am I missing something but none of these options work??? Is there a way to cancel sky cinema without calling Sky. Thanks
If it won't let you cancel via your My Sky account as per the link above then it may mean you are in a minimum term contract for Sky Cinema.
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Message posted on 31 Dec 2024 07:33 PM
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Re: How do I cancel SKY CINEMA without calling up sky
@Eamondo wrote:
Hi, Am I missing something but none of these options work???
That could be due to the fact it was 6.30 on New Years Eve so you might have to wait to use the limit contact options tomorrow or try again to use the messaging service on Thursday.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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