Discussion topic: How do I cancel SKY CINEMA without calling up sky

This message was authored by: Eamondo · ‎31 Dec 2024

Is there a way to cancel sky cinema from my subscription without calling up Sky?

This message was authored by: Daniel0210 · ‎31 Dec 2024

@Eamondo
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Eamondo · ‎31 Dec 2024

Hi, Am I missing something but none of these options work??? Is there a way to cancel sky cinema without calling Sky. Thanks

This message was authored by: PandJ2020 · ‎31 Dec 2024

@Eamondo wrote:
Hi, Am I missing something but none of these options work??? Is there a way to cancel sky cinema without calling Sky. Thanks

You should be able to do it when the chat is available. Otherwise it is a phonecall.

I am just another Sky customer and my views are my own

This message was authored by: MarkGoldsmith · ‎31 Dec 2024

@Eamondo wrote:
Hi, Am I missing something but none of these options work??? Is there a way to cancel sky cinema without calling Sky. Thanks

If it won't let you cancel via your My Sky account as per the link above then it may mean you are in a minimum term contract for Sky Cinema.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: caesarome · ‎31 Dec 2024

@Eamondo wrote:
Hi, Am I missing something but none of these options work???

That could be due to the fact it was 6.30 on New Years Eve so you might have to wait to use the limit contact options tomorrow or try again to use the messaging service on Thursday.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: How do I cancel SKY CINEMA without calling up sky

How do I cancel SKY CINEMA without calling up sky

All Replies

Re: How do I cancel SKY CINEMA without calling up sky

Re: How do I cancel SKY CINEMA without calling up sky

Re: How do I cancel SKY CINEMA without calling up sky

Re: How do I cancel SKY CINEMA without calling up sky

Re: How do I cancel SKY CINEMA without calling up sky

Was this discussion not helpful?

Search Sky Community

Start a new discussion