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Discussion topic: How can I find out if sky received my old boxes

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This message was authored by Emm777 This message was authored by: Emm777

How can I find out if sky received my old boxes

Sent my sky old boxes by royal mail. How can I find out if the received them
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This message was authored by Mark39 This message was authored by: Mark39

Re: How can I find out if sky received my old boxes

Posted by a Superuser, not a Sky employee. Find out more

The label had a tracking number. You can use that via the carrier's website to establish whether or not they've been received.

Emm777
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This message was authored by Emm777 This message was authored by: Emm777

Re: How can I find out if sky received my old boxes

Thank you. Blonde moment 😂

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How can I find out if sky received my old boxes

Posted by a Superuser, not a Sky employee. Find out more

@Emm777 

Hopefully you've kept your proof of posting should Sky chase you for its return. Be aware 
Unipart are the company that deal with returns. Prior to Christmas returns were taking 2+ weeks to be processed at their warehouse. Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t allow them on the forum.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Emm777
Topic Author
This message was authored by Emm777 This message was authored by: Emm777

Re: How can I find out if sky received my old boxes

I've got photos of the lable tracking number . Thank you 

This message was authored by caesarome This message was authored by: caesarome

Re: How can I find out if sky received my old boxes

Posted by a Superuser, not a Sky employee. Find out more

Don't delete the photos when the tracking shows the equipment has arrived as you might still have to prove you have sent it off should you be told that it hasn't been returned so should this happen post back here for help in getting this sorted.

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