Discussion topic: Hi, does the Sky ultimate package include Netflix? As I am being billed for it separately also.

This message was authored by: HanLou9 · ‎08 Jun 2023

I set up my sky package through a stand advisor and I was told that the Sky Ultimate package included Netflix. So my Tv ultimate package is £27, but I am also being billed £8 separately for Netflix on my sky bill. Is this correct? On sky's website it says that it is included. Thanks.

This message was authored by: TimmyBGood · ‎08 Jun 2023

@HanLou9

If that's Ultimate TV (also known as 'Sky Entertainment & Netflix') on Sky Glass/Stream then £8 is the cost to upgrade the bundled Netflix Basic to Netflix Premium.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: caesarome · ‎08 Jun 2023

The Ultimate package does include Netflix so if Netflix are bill you separately follow the instructions on this link as doing so should stop them from billing you:

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

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This message was authored by: TimmyBGood · ‎08 Jun 2023

@HanLou9

If that's Ultimate TV (also known as 'Sky Entertainment & Netflix') on Sky Glass/Stream then £8 is the cost to upgrade the bundled Netflix Basic to Netflix Premium.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: HanLou9 · ‎08 Jun 2023

Thank you. I think that's what it is. We have Netflix on our phones so it's an upgraded version of Netflix we have.

This message was authored by: Jan481 · ‎26 Jan 2024

That's the reason silly me Thankyou

Discussion topic: Hi, does the Sky ultimate package include Netflix? As I am being billed for it separately also.

Hi, does the Sky ultimate package include Netflix? As I am being billed for it separately also.

Re: Hi, does the Sky ultimate package include Netflix? As I am being billed for it separately also.

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Re: Hi, does the Sky ultimate package include Netflix? As I am being billed for it separately also.

Re: Hi, does the Sky ultimate package include Netflix? As I am being billed for it separately also.

Re: Hi, does the Sky ultimate package include Netflix? As I am being billed for it separately also.

Re: Hi, does the Sky ultimate package include Netflix? As I am being billed for it separately also.

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